Your team is almost perfect, people get on well together most of the time, and do their jobs well! But it seems that one otherwise valuable member of staff is a fully paid up member of the awkward squad – he is always the contrary one, falling out with other people at meetings, over email, face to face. He or she seems never to be quite in step with the rest and the bad feeling reverberates through your organisation, and although good at their job, increasingly they are a blockage resistant to others, difficult to approach and a brake on progress.
If this is even slightly familiar to you, you are not alone, and we can offer you a solution. A solution that will be cheaper than replacing staff, less traumatic for all than disciplinary hearings and best of all will improve productivity and help exploit those areas of conflict, turning them into positive and creative situations.
This sort of situation often arises because of deep rooted differences in the way we communicate and deal with difficult situations.
Using the Conflict Strategies Inventory will help the key players to better understand their own behavioural style and turn negative conflicts into positives.
Recently updated to the 3rd Edition, this is a well proven tool with a long track record of success. The feedback we have received over years means it remains a best seller that can be implemented by an HR manager, using the facilitator guide, or by a professional trainer.
We recommend this for use in any environment where teams and performance are disrupted by conflict.